Bx99 Privacy Policy — Your Data Is Completely Safe With Us

Bx99 (https://bx99.bar) takes your privacy seriously. This Privacy Policy explains what information we collect, how it is used, and the measures we take to keep your data safe. By using the bx99 platform, you automatically agree to this Privacy Policy.

This policy applies to our website, mobile app, and any other digital platforms through which bx99 provides services. We never sell or transfer your personal information to third parties without your consent.

We collect various types of information when you register and use the bx99 platform. This helps us improve our services and keep your account secure.

In addition to the information above, we also collect certain data automatically — such as cookie data, log files, and website usage patterns. This information is used to improve your experience on the platform.

We use your information only for specific and legitimate purposes. bx99 never uses your data for unnecessary or unauthorized activities. The main purposes are outlined below:

• Account Management: To ensure secure registration, login, and account protection.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Service: To resolve your questions and complaints quickly.
• Fraud Prevention: To detect and prevent unauthorized use of your account.
• Promotional Communications: To send you offers and bonus information (you can opt out of this at any time).
• Legal Compliance: To comply with directives from regulatory authorities and courts.
• Service Improvement: To improve platform functionality and usability.
• Responsible Gaming: To monitor gaming behavior and offer support where needed.

Bx99 never sells your personal information. However, there are specific circumstances where we may share data with trusted third parties. These cases are outlined in detail below:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banks to process deposits and withdrawals.
• KYC Partner: With approved third-party service providers for identity verification.
• Game Providers: With licensed software providers for the operation of the gaming platform.
• Legal Authorities: When legally required to do so by court order or government directive.

All of our third-party partners are bound by confidentiality agreements covering your data. They may only use your information for the specified purpose.

Bx99's website and app use cookies and similar tracking technologies to enhance your browsing experience and make the platform easier to use.

The cookies we use include:

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and game settings.
• Analytics Cookies: To monitor site usage and improve our services.
• Marketing Cookies: To show relevant offers and promotions (you can opt out at any time).

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may affect how some platform features function.

Bx99 has implemented internationally recognized technical and organizational measures to protect your data. Our security infrastructure is regularly updated and audited.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security for account login.
• Firewall Protection: Advanced firewall systems to block unauthorized access.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Data Backup: Your data is regularly backed up to secure servers.
• Access Control: Only authorized personnel can access your information.

Bx99 retains your data only for as long as necessary. Even after an account is closed or deleted, certain information may be kept for a defined period to meet legal obligations.

• Account Information: For the duration of active account use and 5 years after closure.
• Transaction Records: 5–7 years in accordance with financial regulatory requirements.
• Contact Log: 2 years for customer service purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, your data is securely deleted or converted into an anonymized form.

As a bx99 member, you have several important rights over your own data. We fully respect these rights and will fulfill any request you make as promptly as possible.

• Right to Access: You can request a copy of the data we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that specific uses of your data be restricted or stopped.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Object: You may request to opt out of marketing communications.

To exercise any of these rights, please contact our support team. We will generally respond to your request within 30 days.

Bx99 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has registered, we will immediately close the account and delete all associated data.

Bx99 reserves the right to update or modify this Privacy Policy at any time. For significant changes, we will notify you in advance via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. Please note the "Last Updated" date at the top of this page and check back regularly.

For any questions, requests, or complaints regarding our privacy policy, please reach out to our support team. We are always here to help.

We typically respond to all complaints and requests within 24–48 hours. Complex matters may take up to 30 days.